FAQ
Do you sell in person?
Yes, I do a range of stalls round the UK please check socials for more information.
Are all the bones ethical?
Yes, I try to be as ethical as I can sourcing everything I use. Bones are foraged by me. I do show some of my finds and forages on my Instagram and Tik Tok.
Do I sell plain bones?
No, all my items are created into pieces. I sell some bones to other artists and small businesses but not to general public. If you are looking for this I can advise other small businesses' to buy from.
Postage?
Please remember I am one person my aim is always to get items out within 5 business days. And items are currently sent royal mail 48 hour tracked.
Can I collect items?
I do allow this especially for larger pieces however this needs to be emailed about in advance at ofvineandthorn@outlook.com
How do I report a damaged Item?
Please drop me a social media message or email ofvineandthorn@outlook.com and I will get this all sorted for you. Please have images ready of broken items. Sadly this does happen from time to time.
Requesting a refund?
If you are wanting a refund for any reason an email will need to sent to ofvineandthorn@outlook.com. Details will need to be added to email and images if needed. If return because of a change of mind images will need to be sent of the item and return postage is paid by buyer.