FAQ

Do you sell in person?

Yes, I do a range of stalls round the UK please check socials for more information. 

Are all the bones ethical?

Yes, I try to be as ethical as I can sourcing everything I use. Bones are foraged by me. I do show some of my finds and forages on my Instagram and Tik Tok. 

Do I sell plain bones?

No, all my items are created into pieces. I sell some bones to other artists and small businesses but not to general public. If you are looking for this I can advise other small businesses' to buy from. 

Postage? 

Please remember I am one person my aim is always to get items out within 5 business days. And items are currently sent royal mail 48 hour tracked. 

Can I collect items?

I do allow this especially for larger pieces however this needs to be emailed about in advance at ofvineandthorn@outlook.com

How do I report a damaged Item?

Please drop me a social media message or email ofvineandthorn@outlook.com and I will get this all sorted for you. Please have images ready of broken items. Sadly this does happen from time to time.

Requesting a refund?

If you are wanting a refund for any reason an email will need to sent to ofvineandthorn@outlook.com. Details will need to be added to email and images if needed. If return because of a change of mind images will need to be sent of the item and return postage is paid by buyer.